​What happens if it rains?
The safety of the children is our top priority. If rain is in the forecast, we won’t be able to set up outdoors. We recommend having an indoor backup space ready just in case. While deposits are non-refundable for weather-related cancellations, you can apply your deposit as a credit toward a future event. This credit is valid for one year, and we’ll gladly help you reschedule based on our availability.
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Important Note:
Once HappiTods has fully set up and your event has begun, refunds cannot be issued.
Delivery & Fees
How does delivery work, and is there a fee?
Our team will arrive 45 minutes to 1 hour before your event to set everything up. If there are any obstacles that could slow down setup—such as stairs, limited parking, or restricted access—please let us know in advance so we can plan accordingly.
A delivery fee applies to every rental, and the amount varies based on your event’s location and distance from Downtown Houston.
Important Note: This fee will be added to your total.
What types of payment do you accept?
We currently process payments through Zelle and cash.
How much is the deposit?
A 30% deposit of your total is required to secure your event date. This amount will be applied toward your balance. The remaining balance must be paid at least 24 hours before your event.
Please note: Your date isn’t officially reserved until the deposit is received.
Changes & Cancellations
Can I make changes to my rental?
Absolutely! We just ask that you finalize your selection at least 5 business days before your event so we can adjust our schedule and prepare everything accordingly.
What if I need to cancel?
We understand that plans can change. If you need to cancel, please contact us as soon as possible at our email- hellohappitods@gmail.com
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Cancellations made 7 or more business days before your event will receive a full refund of the deposit.
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Cancellations made less than 7 business days before the event will forfeit the deposit.
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If you don’t receive an email confirmation of your cancellation within 24 hours, please call or text us at
240-533-6750 to ensure we received your message.